Levy Restaurants Paystub & W-2: Complete Employee Portal Guide

Levy Restaurants is Compass Group’s sports and entertainment hospitality division — the team behind food and beverage at stadiums, arenas, convention centers, and racetracks across North America. If you work shifts at an NBA arena, MLB stadium, NFL stadium, or major convention venue, there is a good chance your paychecks flow through Levy’s payroll system, which runs on the Compass Group backend. For Levy employees, paystub access, W-2 download, and all HR self-service happen through the Compass Associate Portal at ess.compassassociate.com — the same portal used by the rest of Compass Group’s 300,000+ US associates. This guide covers the specifics Levy employees need, including seasonal scheduling considerations that full-year Compass employees do not face.

Why Levy Employees Use the Compass Associate Portal

Levy Restaurants, while operating under its own brand identity in the sports and entertainment industry, is a subsidiary of Compass Group USA. Your legal employer on paystubs and W-2s is typically Compass Group USA, Inc. (or a specific Compass-Levy entity depending on your venue’s operating structure). All payroll, tax forms, benefits, and personal information are centralized in the Compass Associate Portal (CAP). There is no separate Levy-only employee portal. Your Levy manager, the venue’s HR team, and the Compass HR Helpdesk all coordinate through this shared system.

Logging In as a Levy Employee

1. 1
   Visit ess.compassassociate.com

   Open the URL in any browser. Expect a redirect to sso.compassmanager.com — this is Compass’s SSO authentication and is normal.
2. 2
   Enter Personnel Number

   Your 6–8 digit Levy employee ID, printed on every paystub. This is your username.
3. 3
   Enter password

   The password you set during initial registration. Use Forgot Password if you cannot remember.
4. 4
   Reach the dashboard

   You will see tiles for Pay, PeopleHub, Benefits, My Schedule, and others depending on your role and venue.

Downloading Levy Paystubs

Levy pays most hourly event-day staff bi-weekly, though pay schedules can vary by venue and role. Full-time Levy staff (management, culinary leadership, year-round operations) follow the standard Compass bi-weekly schedule.

1. 1
   Click the Pay tile

   From the CAP dashboard.
2. 2
   Find your pay period

   Pay periods are listed most recent first.
3. 3
   Open and download the PDF

   Click View Paystub, then save the PDF to your device.

Downloading Your Levy W-2

1. 1
   Log in and click PeopleHub

   The PeopleHub tile on your CAP dashboard.
2. 2
   Pay → Tax Forms → W-2

   Inside PeopleHub, navigate to the W-2 section.
3. 3
   Select tax year and download

   Choose the year, open the PDF, save immediately.

Your W-2 will show “Compass Group USA, Inc.” or a specific Levy-Compass legal entity as the employer, depending on how your venue is structured. Either way, file your taxes with the W-2 exactly as issued — the employer name is legally correct for tax purposes.

Considerations Specific to Levy Employees

Seasonal and event-based employment

Many Levy positions are seasonal (baseball season, concert tours, convention seasons) or event-based (gig work for specific games). Even if you only worked 15 events in a year, you still get a Levy W-2 if your total earnings exceeded $600 or any taxes were withheld. Do not assume short-term work means no W-2.

Working at multiple Levy venues

If you work at multiple venues (e.g., you cover both a baseball stadium and a concert arena), your Personnel Number stays the same and all earnings consolidate onto one W-2. If the venues are in different states, your W-2 will show state tax information for each state you earned wages in.

Tip income reporting

Levy tipped positions (bartenders, servers at premium seating) have tip income reported on your paystub and W-2. Your W-2 Box 7 (Social Security tips) shows tips subject to SS tax; Box 8 (Allocated tips) may show employer-allocated tips if the venue participates in tip allocation. Check these boxes carefully when filing — tip income is taxable whether you received it in cash or on card.

Benefits eligibility for part-time event staff

Full-time Levy staff are eligible for Compass Group benefits (health, dental, vision, 401(k)) during Open Enrollment. Part-time event-day staff often do not qualify for full benefits but may qualify for voluntary benefits (supplemental life insurance, some ancillary products). Log into CAP → Benefits tile to see what is available to your specific employment classification.

Troubleshooting Levy Portal Access

Only worked a few events — can I still get my paystub?

Yes, as long as Levy processed your payroll at all (meaning you received at least one paycheck or direct deposit), you have CAP access. If you never completed CAP registration, use the Register link on the login page with your Personnel Number and identity verification data.

Cannot find CAP after being rehired for a new season

Returning seasonal employees typically keep the same Personnel Number and CAP login. If you were separated and then rehired, your account may be reactivated — try logging in with your original credentials first. If locked out, call 1-877-311-4747.